Instruction for Contacting Us

Welcome to Torchstar’s self-service page for warranty requests and inquiries. No product registration is required, as all warranties are automatically tracked in our system. Use this page to contact us if you experience any issues with your purchase.


This service is for products purchased directly from this website. For purchases from resellers, please contact them directly.


All Torchstar products come with a hassle-free warranty. You can find the specific warranty period in the product’s packaging or confirm it with our customer service team through the contact form.


Thank you for your time and the information you provide. We’re here to help resolve your issue quickly.



Monday - Friday 8:00AM - 4:30PM

3768 Milliken Ave, Suite B, Eastvale, CA 91752, United States

info@torchstar.us