All our LED products are guaranteed a limited warranty of at least 12 months and, in many cases, five years (maximum). See the details on the product's page to learn its specific warranty information. Warranty is valid only for manufacturing defects or product failures when products are correctly used for their intended applications. If you experience an issue with a product, a technician from our support team can diagnose the problem. Technical support is available by phone, chat, and email. According to our return policy, the return is at the buyer's cost if the return is initiated due to reasons other than a manufacturing defect. A refund will be issued to the customer's original payment method once the returned product arrives at our warehouse. If the product is covered by the warranty and falls after 30 days of receipt, the customers will need to return
the products at their own cost, but we will replace and ship them for you for free once the product has been received.